Welcome to Rushmore.
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Not Used To Rushmore?
Did your loan recently move to Rushmore? Here’s what you should understand.
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CUSTOMER HELP AND TOOLS
Get responses to your concerns. Trouble payments that are making? Find
home loan support choices.
Loan Payment Alternatives
Pay on the web, by phone, car draft, instantly mail, and several different ways. Discover more.
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Current clients can login to talk to us or deliver messages that are secure. Rather spend some time from the phone? You are able to achieve us by phone during our business hours.
Got Concerns? We’ve Got Responses.
What are the results now?
Whenever am I going to get my information package from Rushmore?
Do any regards to my loan modification whenever my loan transfers?
Generally speaking, the regards to your loan will maybe not alter as being a total results of a transfer of servicing. Rushmore will honor the regards to your loan that have been set up together with your previous servicer, including any repayment that is existing or mortgage loan modification to that you simply consented together with your previous servicer. Contact Customer Care toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST when you yourself have concerns.
Should your loan is owned by Fannie Mae or Freddie Mac, you may possibly achieve customer support for the loan by calling, toll-free, (888) 616-5400, Monday – Friday 8:00AM – 6:00PM CST.
Will my loan be transmitted once more? You are able that as time goes by, your loan may be used in another servicer.
That decision shall be manufactured by the master of one’s loan. In the event that servicing of the loan is transported once more, you shall get written notification.
Exactly just just How so when do we make my mortgage repayment to Rushmore Loan Management?
What the results are into the automated repayment we had with my previous servicer?
To discover in the event your automated payment per month will move to Rushmore, please check out the transfer realize that had been delivered by the previous servicer. The notice will indicate if the automatic repayment will likely to be transported.
Automated Payment Not Moving:
If for example the automated monthly premiums are not transferring to Rushmore, after you have your brand-new loan quantity, you’ll setup automatic payment online as soon as you sign in.
Automated Payment Transferring:
If the automated payment per month is utilized in Rushmore by the previous servicer please take note your automated payment can not be modified online. If you wish to alter your automated repayment, merely call us toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST and then we could make those modifications on the phone.
We delivered my re re re payment to my past servicer. Will my payment be forwarded?
Yes. Your past servicer will ahead any re re re payment they get to Rushmore within sixty (60) times after your loan is moved, and we’ll credit it to your loan. Following the sixty (60) times, this solution may not be supplied and any payment provided for your previous servicer can be gone back to you.
If my loan ended up being transported from Rushmore and I also deliver my re payment to you personally, will my payment be forwarded to my brand brand new servicer?
Yes. In case your loan ended up being transported from Rushmore, Rushmore will ahead any payments received within sixty (60) times following the date that is effective of transfer to your brand-new servicer. This service may no longer be provided and any payment received by Rushmore may be returned to you after the sixty (60) days.
My home loan simply utilized in Rushmore; do I need to contact my insurance company?
While your previous servicer will inform your insurance company associated with transfer, it really is strongly suggested which you confirm your provider was precisely notified. In the case they didn’t accept notification, please pose a question to your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make fully sure your Rushmore loan quantity is roofed on any insurance coverage documents provided for Rushmore.
Whenever will my year-end 1098 Mortgage Interest declaration be mailed?
Rushmore is needed to mail the yearly year-end statement to you by January 31st of every year.
Just how can we get a duplicate online title loans la of my 1098 interest declaration?
In the event that you destroyed your 1098 interest declaration, or require an extra content later on, you may possibly get access to it on our website from the “Year End Statement” tab. You may even phone customer service toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST.
You will find numerous home owners regarding the loan, however you have just reported the interest under one Social Security quantity. Why didn’t you report under both Social safety figures?
Rushmore reports interest underneath the primary Social Security that is mortgagor’s quantity. Rushmore will not regulate how the attention is advertised on your own taxation return. You really need to look for the assistance of a tax pro to ensure you may be claiming the amount that is correct. Rushmore just isn’t law practice or income tax consultant, and will not offer income tax advice.
The 1098 year-end statement we received had been reported within my ex-spouse’s name and Social safety quantity. Can you correct it to mirror my name and Social safety quantity?
Rushmore states interest beneath the primary Social Security that is mortgagor’s quantity. Rushmore will not decide how the attention is reported in your taxation return. Any appropriate papers you have actually should reflect who may have the proper to claim the attention compensated. You ought to look for some help from a tax pro to ensure you will be claiming the proper quantity. Rushmore just isn’t law practice or taxation consultant, and will not offer income tax advice.Share this on WhatsApp